Time to rethink your team's approach to meetings 29 March 2018·8 mins Meetings remain important, especially in open organizations.
How learning to collaborate led to customer success 14 November 2017·10 mins Our customer was frustrated.
How to master feedback loops and excel in the workplace 6 June 2017·8 mins For the next book in the series on Open Organization, The Open Organization Guide to IT Culture Change I wrote a chapter on mastering feedback loops.